Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance

Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations. In addition, it offers relevant discussion on how to integrate people, information, business processes, and technology, going beyond the simple project management or the deliver on promise slogans of technology vendors.

Dr. Sam Bansal (La Jolla, CA) has years of experience in the enterprise software industry, primarily focused in Consulting. He is head of SIS & Partner of Elixir Netcom Solutions, a technology solutions provider.


From the Inside Flap
Are you dissatisfied with your business software? You're not alone. Fully 75% of organizations believe their business software is not meeting expectations. The letdown, or failure, of the technology cannot be pinned on the technology itself. Successful implementation of technology involves the integration of People, Processes, Technologies, and Systems—key factors in the successful implementation of technology. If you miss any one of these critical elements, you are bound to fail. Taking you step by step through the process of establishing Key Performance Indicators (KPIs), Technology Scorecards shows you how to manage your technology investments as part of an overall performance management strategy and invest in the areas that promise maximum impact.

Sharing his decades of experience in business value creation through the appropriate use of technology, author Sam Bansal walks you through the process of establishing Business KPIs, benchmarking them, and preparing a scorecard to show you the potential value your company can gain. By helping you establish achievable expectations, he then shows you how to integrate People, Information, Business Processes, and Technology within your framework.

After the initial groundwork is laid, Technology Scorecards delves way beyond project management to show you how to:

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Develop IT strategy responsive to business strategy
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Calculate the value contribution as derived from the SCOR Card
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Translate the business blueprint to the hardware, software, and network structures to create solution architecture
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Work with the "champions" of the project and involve them in the project
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Estimate and eliminate risk in the various phases of the project
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Establish and enforce a quality regimen
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Conduct ongoing measurement and tracking of the KPIs
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Present findings to stakeholders to continue their support

Aligning your investment strategy with your high-impact processes and benchmarking a projected return on investment is an effective way to achieve maximum impact in technology spending. Technology Scorecards' strategy-focused plan for your IT investments will help you reap greater financial gains, employee involvement, and sustainable success.

Whether you're a CIO, CFO,CEO, IT manager, or a consultant, Technology Scorecards provides you with the tools you need to immediately estimate and establish what value to expect and what technology is required to achieve it. Turn strategy into quantifiable performance—using the blueprint to IT success found in Technology Scorecards.