Technology alone does nothing for global companies. When applied to business processes in an effective way, new technologies can produce breakthrough changes in how companies conduct business. Using Technology to Transform the Value Chain demonstrates the need for using these emerging technologies in business to maintain competitiveness. This book illustrates how connectivity can enable a firm to make informed business choices and create new revenue streams while managing and maximizing connectivity. This text also presents case studies from a variety of industries to show how new technologies can be deployed in different business environments in order to enhance productivity and performance.