Create Balanced Scorecards and operational dashboards that drive success

Balanced Scorecards help organizations clarify their strategy, translate strategy into action, and successfully execute their strategy. Operational dashboards are critical for monitoring and managing high performance.

This book is a guide for those who define and build these business performance tools: executive sponsors, operational managers, facilitators, and Excel developers. Based on years of experience, these step-by-step methods will help you develop Balanced Scorecards and operational dashboards that drive strategic execution and operational performance.

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Write a strategic Destination Statement that clarifies your vision
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Build a Strategy Map illustrating strategic objectives and the causal links that drive success
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Map operational processes to identify leverage points with the greatest impact
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Identify the "critical few" metrics that drive and measure success
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Gain buy-in with Tactical Action Plans and Implementation Plans
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Build impressive, dynamic Excel scorecards and dashboards using only spreadsheet functions
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Build powerful charts and analyses that aid business decision making
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Develop portable Balanced Scorecards that are secure and easy to maintain