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| PM Crash Course for IT Professionals: Real-world Project Management Tools and Techniques for IT Initiativesdate: 25 марта 2010 / author: izograv / категория: Cisco / views: 1791 / comments: 0 PM Crash Course for IT Professionals: Real-world Project Management Tools and Techniques for IT Initiatives by Rita Mulcahy and Martha Young Real-World Issues Covered: • Understanding why IT projects fail--—and preventing failure • Defining effective IT project charters and requirements • Organizing IT roadmaps into manageable projects • Capturing, creating, and using historical data • Establishing “soft” and “hard” project metrics and milestones • Defining project scope, and avoiding scope creep • Identifying and managing stakeholders and expectations • Choosing the right PM tools for your needs—including in-house, hosted, and cloud-based solutions
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